Houston Mercantile Exchange, LLC (“HMX“) is committed to protecting the privacy of all individuals who utilize our site or services. Please read the following policy to understand how we collect, use and safeguard the information you may provide to us via this site. This policy may be revised from time to time, so please revisit this page often to remain fully informed of our policies.
WHAT INFORMATION DOES HMX COLLECT FROM YOU?
Via our website, HMX collects from you: (i) personally identifiable information, and (ii) technical and other information.
- Personally Identifiable Information.General Site Visitors – When you browse the non-password protected portions of our site, you do so anonymously; no personally identifiable information is collected.Registered Participants – At the time you become a registered participant of the HMX Platform, we request that you provide us your name, title, company name, address, phone number, facsimile number and email address for such purposes as providing you with access to our online services via our site, and sending you information regarding our site, products, services, affiliates and/or subsidiaries.
Contacting Us – Our site permits you to contact us via email or our Contact Us form. Whenever you send an email via the Contact Us form on our site, you will be providing us with your name, title, company name, address, facsimile number, email address and phone number and any information you choose to include in the text of your message. For example, you may choose to provide your mailing address or other information necessary or helpful for us to address your query or other concern.
HOW DO WE COLLECT INFORMATION FROM YOU?
We collect, retain and use personally identifiable information from you on this site by expressly requesting it from you (i) when you request information from us via email or through our online Contact Us form and (ii) at the time you become a registered participant with HMX.
HOW IS YOUR INFORMATION USED?
- Sharing Information. We do not sell or rent your personally identifiable information to third parties. We share your information only with our affiliates and service providers in order to provide you with our services. We may also share in aggregate, statistical form, non-personal information regarding the visitors to our site, traffic patterns, and site usage with our partners, affiliates or advertisers. In addition, we may share any personally identifiable information you provide to us through our site with the U.S. Commodity Futures Trading Commission and may otherwise disclose information we maintain, including personally identifiable information, when required to do so by law or regulation, or in response to a request from a law enforcement or governmental agency or authority.
We strive to maintain the accuracy of any personally identifiable information that may be collected from you, and will use our commercially reasonable efforts to respond promptly to update our database when you tell us the information in our database is not accurate. It is your responsibility to ensure that such information is accurate, complete and up-to-date. You may obtain from us by email the information in our records. If you wish to make any changes to any personally identifiable information you have provided to us, you may do so at any time by contacting us at email@example.com.
When you register as a participant, you may choose to subscribe (at no charge) to our mailing list. If you choose to subscribe to the mailing list, we will periodically send to you company updates, new product and service offerings and other information regarding our services.
You may opt out of receiving communications from us and our affiliates by following the opt-out link provided in any email received from us or by emailing us at firstname.lastname@example.org.
CONSEQUENCES OF NOT PROVIDING INFORMATION
You may choose not to provide us with your personally identifiable information. However, choosing not to provide certain requested personally identifiable information may prevent you from accessing and taking advantage of certain services offered by HMX.
In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, our site does not permit children under 13 years of age to become users, and we do not collect information from children. By using our site, you represent that you are not under 13 years of age.
THIRD PARTY WEBSITES
HMX may reference or provide links to third party websites. We are not responsible for the third party websites, and you should review the privacy policies posted on such sites. Please be aware that HMX does not control, nor are we responsible for, the privacy policies or information practices of third parties or their websites.
PROTECTING YOUR PERSONALLY IDENTIFIABLE INFORMATION
HMX employs security systems to protect the information we receive from you from unauthorized disclosure. If you are a registered participant, you should not share your password with anyone. In addition, if you suspect unauthorized access to your information, it is your responsibility to contact HMX immediately. HMX personnel will never ask you to divulge your password in written or electronic communications. We will only ask you for your password when you contact us and only in cases where you request customer service to correct a service problem which requires your password. Please be aware that Internet data transmission is not always secure and we cannot warrant that information you transmit utilizing this site is secure. Because security is important to both HMX and you, we will always make reasonable efforts to ensure the security of our systems.
HMX may, in the future, sell or otherwise transfer some or all of its assets to a third party. Your personally identifiable information and/or technical information we obtain from you via this site may be disclosed to any potential or actual third party purchasers of such assets and/or may be among those assets transferred.
ACCEPTANCE OF THESE TERMS
This Privacy Statement is effective as of July 1, 2009. We reserve the right, at any time, to modify, alter, or update this policy, and any such modifications, alterations, or updates will be effective upon posting. We will notify our registered participants of any such changes by email. In the event we modify this Privacy Statement, your continued use of this site will signify your acceptance of the modified Privacy Statement.
Questions regarding this Privacy Statement should be directed to email@example.com. HMX may also be contacted directly at the following address and phone number:
Houston Mercantile Exchange, LLC
722 Pin Oak Road, Suite 203
Katy, Texas 77494
Phone: (866) 659- 6372